At R.K. Control Instruments we are highly committed towards strengthening customer relations while leading our customers towards self-sufficiency and self-reliance. Our devotion to constantly meet or exceed customer requirements, product standards and expectations plays a crucial role in the Quality Management System of the company. The Quality Management System based on ISO 9001 and applicable statutory and regulatory requirements ensures high quality and safe products.
We strive to continuously improve the effectiveness of the Quality Management System by:
- Setting targets for quality objectives
- Bringing in improvement in the performance of the processes
Company’s Quality Objectives
The company’s leaders and vertical heads have identified a set of quality objectives. These ensure the effective and efficient implementation of the QMS and its continual improvement. Each objective is responsibly led by the respective teams and their heads along with continuous monitoring. After regular assessments, measures are taken to constantly improve each process.
Basis the above, we have identified the following as our Quality objectives
- Increasing our production
- On time delivery
- Measuring and reducing rework in all functional areas.
- Seeking customer feedback and using it for continual improvement and enhancing customer satisfaction
- Cost reduction